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PDS Patient Portal Services - Benefits to You
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- Portals are frequently executive-sponsored, it's an easy sell and pain point to fix quickly
- Typically a rapid implementation plan
- Reduce the call-handle times (patients require patience)
- Extend your coverage to 24x7
- We prepare for unexpected peaks for call volumes
- 91% of web users find value in patient portals
- Well-supported patient portals build loyalty
- 81% of patients want to communicate with their doctors via e-mail
- Physicians prefer to work individually on questions where they can focus and have all patient information available
- Patients seek easy appointment scheduling, electronic appointment reminders and the ability to view test results
- A real ROI can be derived by reduced billing queries
Contact our Director of Service Operations, Peter Van Opens, for immediate feedback to this service offering. pvanopens@pdspc.com. (Please mention you've accessed his contact information via the website for incentive savings.)
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