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ITIL Foundation Certification Training
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ITIL Foundation Version 3 class
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Held the first Tuesday - Thursday of every month except the September class is held one week later due to the holiday weekend
2 ½ days in length
Click on a date to the right to register.
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2008
Aug. 5-7
Sep. 9-11
Oct. 6-8
Nov. 4-6
Dec. 2-4
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Oconomowoc
Madison
Madison
Oconomowoc
Oconomowoc
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ITIL Foundation Version 3 Bridging class
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Classes held Fridays the same week as Foundation Version 3 class
1 day in length
Click on a date to the right to register.
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2008
Oct. 10
Nov. 7
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Madison
Oconomowoc
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ITIL Kick Start Workshop
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Classes held Thursdays the same week as Foundation Version 3 class
3 hours in length
Click on a date to the right to register.
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2008
Dec. 4
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Oconomowoc
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ITIL Practitioner - Support and Restore
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Class focuses on Service Desk, Incident and Problem
5 days in length
Click on a date to the right to register.
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2008
Oct. 13-17
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Country Springs Hotel/Executive Learning Center
Pewaukee, WI
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ITIL Practitioner - Release Control
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Class focuses on Change, Release and Configuration
5 days in length
Click on a date to the right to register.
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2008
Nov. 10-14
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Country Springs Hotel/Executive Learning Center
Pewaukee, WI
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ITIL Practitioner - Agree and Define
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Class focuses on Service Levels and Finance
5 days in length
Click on a date to the right to register.
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2008
Dec. 8-12
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Country Springs Hotel/Executive Learning Center
Pewaukee, WI
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ITIL Executive Overview
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The ITIL Executive Overview is a one hour presentation for Senior Management. The training will provide an understanding of ITIL and why it is important to the organization.
This course is presented as needed. Please click here to inquire further.
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ITIL Business Manager Overview
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The ITIL Business Overview is a one hour presentation for mid-level Business Leaders who are involved in the day-to-day management of the business. This training will provide an understanding of ITIL and why it is important to non-IT managers.
This course is presented as needed. Please click here to inquire further.
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ITIL ½ Day Introduction
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The ITIL Introduction is for IT professionals who are indirectly involved in an ITIL initiative and would benefit from a general understanding of ITIL concepts and terminology. These sessions will last approximately 4 hours and there is a maximum of 15 individuals per session.
This course is presented as needed. Please click here to inquire further.
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PDS has been providing ITIL training to their customers for many years. Their trainers are professionals with years of experience in the IT industry. Each trainer is ITIL version 3 certified. Their trainers are committed to making your class experience a valuable one.
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On site, customized training is also available upon request.
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< ITIL Training Main Page
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