Refer your patients to a specialist.

Among the support models for Epic MyChart® Patient Support, "outsourcing" provides the best value to your organization while delivering superior service to your clients. PDS is the industry leader in providing MyChart and other patient portal support.

MyChart® is a 24x7 application and many patients expect constant support access. During the first year, new MyChart® implementations may see as many as 25% of their active patients call in. It is imperative that an analyst is ready to assist these patients at all times.

PDS has provided MyChart® support since 2006 and, as a result, has developed best practices and superior patient service. We challenge you to find another industry service provider with our level of experience and expertise.

Besides experience, why should you use PDS?

• Value: PDS offers a cost effective and high-quality experience.
• Stability: PDS uses dedicated career service desk analysts boasting a turnover rate under 5%.
• Patient focus: Let PDS focus on your patient support while you focus on patient health.
• Partnership: PDS treasures relationships with organizations like yours. It is a true partnership.
• Breadth: Whether the question is about password, proxy, usage or browser, we have the answer.

PDS is ready to support your patients, 24x7. To learn more and to inquire about PDS MyChart Support Services, contact us today!