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ITIL Training Schedule ITIL Training What Is ITIL? History of ITIL Why use ITIL? (IT Service Mgmt)   ITIL Foundation Certification Training   ITIL Foundation Version 3 class Held the first Tuesday - Thursday of every month except the October class which is being held one week later due to the PDS Technology Conference 2 1/2 days in length Click on a date to the right to register.   Feb. 3-5   Madison Mar. 3-5   Oconomowoc Apr. 7-9   Oconomowoc May 5-7   Madison June 2-4   Oconomowoc July 7-9   Oconomowoc Aug. 4-6   Madison Sep. 1-3   Oconomowoc Oct. 13-15   Oconomowoc Nov. 3-5   Madison Dec. 1-3   Oconomowoc ITIL Foundation Version 3 Bridging class Classes held the same week as Foundation Version 3 class (Half day Thursday and full day Friday) 1 1/2 days in length Click on a date to the right to register.   Mar. 5-6   Oconomowoc June 4-5   Oconomowoc Oct. 14-15   Oconomowoc ITIL Kick Start Workshop Classes held Thursdays the same week as Foundation Version 3 class 3 hours in length This course is presented as needed. Please click here to inquire further. ITIL Practitioner - Support and Restore Class focuses on Service Desk, Incident and Problem 5 days in length Click on a date to the right to register.     Country Springs Hotel/Executive Learning Center Pewaukee, WI ITIL Practitioner - Release Control Class focuses on Change, Release and Configuration 5 days in length Click on a date to the right to register.     Country Springs Hotel/Executive Learning Center Pewaukee, WI ITIL Practitioner - Agree and Define Class focuses on Service Levels and Finance 5 days in length Click on a date to the right to register.     Country Springs Hotel/Executive Learning Center Pewaukee, WI ITIL Executive Overview The ITIL Executive Overview is a one hour presentation for Senior Management. The training will provide an understanding of ITIL and why it is important to the organization. This course is presented as needed. Please click here to inquire further. ITIL Business Manager Overview The ITIL Business Overview is a one hour presentation for mid-level Business Leaders who are involved in the day-to-day management of the business. This training will provide an understanding of ITIL and why it is important to non-IT managers. This course is presented as needed. Please click here to inquire further. ITIL 1/2 Day Introduction The ITIL Introduction is for IT professionals who are indirectly involved in an ITIL initiative and would benefit from a general understanding of ITIL concepts and terminology. These sessions will last approximately 4 hours and there is a maximum of 15 individuals per session. This course is presented as needed. Please click here to inquire further. PDS has been providing ITIL training to their customers for many years. Their trainers are professionals with years of experience in the IT industry. Each trainer is ITIL version 3 certified. Their trainers are committed to making your class experience a valuable one. On site, customized training is also available upon request. < Back to ITIL Training Main Page

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