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PDS Converged Networks
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Unified Communications
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PDS is a Cisco Certified Advanced Unified Communications partner. Our practice includes a full solution set of hardware, software, design and support for Unified Communications solutions with the below areas:
- Conferencing – Whether you are looking at premises based or Software-as-a-Service (SaaS) solutions PDS will work with you to implement the most relevant and cost-effective solution.
- Customer Service – Using Cisco Contact Center solutions PDS can work with you to extend customer care and service beyond simple call center technologies to customized customer-centric experiences.
- IP Communications – PDS offers a full suite of IP Communications solutions through the Cisco portfolio of endpoints.
- Messaging – Deliver messages via any medium, anywhere on any device using Cisco's messaging solutions and PDS design and implementation services. Drive up employee productive and reduce costs.
- Mobile Applications – Allow mobile devices to access applications to increase productivity.
- Presence and Clients – Collaborate from your desktop using Cisco's integrated Unified Communications services.
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