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Total I.T. Management
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Total I.T. Management Solution
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ArtieSM, Your Personal I.T. Service Manager PDS provides a complete shared I.T. infrastructure management solution for companies looking to "get out of I.T." Our bundled suite of services has been designed to allow clients to disengage from the day-to-day operation, administration, support, and management of their entire shared I.T. infrastructure. All the Artie PatrolSM “Managed” features are included; as well as, on-site support; and semi-annual I.T. Infrastructure Planning Workshops. Design and implementation activities are handled on a project-by-project basis. Equipment maintenance is provided separately.
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Cisco® Total VoIP Support Solution
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PDS provides advanced infrastructure and end-user support expertise for the latest and most advanced Cisco® IP Telephony implementations. This fully managed support solution covers all of the components included in your PDS Cisco® VoIP solution.
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Cisco® Total VoIP Support Solution includes:
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- Proactive Monitoring Solution
- Hardware Maintenance and 24x7 Critical Care backed by Cisco® SMARTnet® agreements
- PDS responds to your needs with 24x7 Remote and On-site Support:
- Consulting, Troubleshooting, Vendor Coordination, System Administration
- End-User Support and Administration
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How to Get Started
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The Total I.T. Management Solutions are performed under a Managed Service Agreement and priced on a combined “per-device / per user” per month basis. To purchase these services, please contact your Account Director or PDS Salesperson by calling 800-966-6090.
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