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ArtieSM Prevent PSA
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ArtieSM Prevent enables you to relax. With this PSA, PDS is watching over your investments for you, so you can focus on more important issues. ArtieSM Prevent provides you unlimited support of your infrastructure product investments for a flat annual fee. It combines the Artie PatrolSM Monitoring service with on-site support and equipment maintenance services that are backed by appropriate vendor agreements as well.
ArtieSM Prevent includes:
- Proactive Monitoring Solution
- Hardware Maintenance and 24x7 Critical Care backed by HP Care Pack®, IBM® ServicePac® and Cisco® SMARTnet® agreements
- PDS responds to your needs with 24x7 Remote and On-site Support:
- Consulting, Troubleshooting, Vendor Coordination, System Administration
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